Skip to content
  • Products
    Anti-Acne Cleansing Gel
    AcneVit Anti-Acne Cleansing Gel
    Cica Soothe Foaming Gel
    AcneVit Anti-Acne Cica Soothe Foaming Gel
    Anti-Acne Serum
    AcneVit Anti-Acne Serum
    Forte Blemish Antioxidant Serum
    AcneVit Forte Blemish Antioxidant Serum
  • Clinic Studies
  • Products
    • Cleanse
    • Serum
    • Sun Protection
    • All Products
  • Clinic Studies
  • About Us
  • Blog
AcneVit logo
AcneVit logo white
  • About Us
  • Blog
Alpaya Dermaceuticals

Website Privacy Policy

This is an English translation of the original Turkish text. In case of any discrepancy, the Turkish version shall prevail.

1. Introduction

As Alpaya Doğal ve Kozmetik Ürünleri Sanayi ve Ticaret Anonim Şirketi (the “Company”), we aim to protect the privacy of the personal data of everyone who visits our website. This Privacy Policy explains what kind of information is collected about users visiting the website, and how it is used and protected.

The Privacy Policy also explains how data subjects can check the accuracy of this information and how its deletion can be requested. The Company carries out every action required to process and use this information in accordance with the data protection regulations in force. This Privacy Policy does not apply to other websites that are linked from the www.acnevit.com website. The Company reserves the right to update this policy in line with the relevant legislation and the decisions and practices of the Turkish Personal Data Protection Authority. You can follow any updates by visiting our website.

2. Collection, Processing and Use of Personal Data

Our Company processes the following data of visitors to its website: name and surname, phone number, email address, transaction security data (IP addresses, website log-in and log-out records, password information in case of membership, etc.) and marketing data (shopping history, cookies, surveys, campaign participation information, etc.).

This personal data is processed on the legal grounds set out in Article 5 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”): it is expressly provided for by law; processing is necessary for the establishment, exercise or protection of a right; processing is necessary provided that it is directly related to the conclusion or performance of a contract; processing is necessary for the data controller to fulfil its legal obligations; and explicit consent.

This personal data is processed only for the following purposes:

  • Communicating with you;
  • Confirming communication and carrying out information and consultation processes about our Company’s services and campaigns;
  • Marketing activities;
  • Communication during pre-contractual discussions;
  • Carrying out information security processes;
  • Improving the services offered;
  • Fixing errors related to website services;
  • Promoting the goods and services offered by our Company, getting to know our members and/or customers, increasing communication and improving our products, services and communication;
  • Preparing and sending promotions, campaigns and announcements for members;
  • Carrying out customer surveys and customer satisfaction communications;
  • Audit, data analysis, statistical work, research, understanding current trends, and use in sales, marketing and advertising services;
  • Carrying out marketing analysis;
  • Ensuring the legal, technical and commercial security of the Company and of persons in a business relationship with the Company;
  • Fulfilling the obligations undertaken under contracts concluded in accordance with the relevant legislation, fulfilling our legal obligations and exercising our rights arising from the legislation in force;
  • Ensuring transaction and information security and preventing transactions that may involve fraudulent or illegal activities;
  • Providing information to public officials upon request and as required by law on matters related to public security;
  • Carrying out improvement processes to provide customers with a better shopping experience;
  • Using as evidence in possible disputes;
  • Following up and resolving your requests and complaints.

When our website is visited, certain information required for system administration, statistics and back-up purposes is stored automatically on our servers. This stored data includes the name of the visitor’s internet service provider, in some cases the IP address, the version of the web browser software, the operating system of the accessing computer and the website that referred the visitor to www.acnevit.com. Depending on the situation, such data may allow certain conclusions to be drawn about the site visitor. However, none of your personal data will be used in this context. Such data may only be used in anonymised form. If the Company forwards this data to an external service provider, the necessary technical and organisational measures will be taken to ensure that the data is transferred in line with the applicable data security regulations.

3. Storage, Deletion and Destruction of Personal Data

The provisions of the Alpaya Personal Data Retention and Destruction Policy apply to the storage, deletion and destruction of personal data.

4. Cookies

The Cookie Policy of the www.acnevit.com website applies.

5. Access to Personal Data

If you are a member of our website, you can access your account to make sure that your contact information and preferences are accurate, complete and up to date.

6. Transfer of Personal Data

Your personal data is not transferred abroad.

In order to provide our services, your personal data may be transferred to relevant persons and/or institutions, to our business partners, and to the real and legal persons from whom we receive services or with whom we cooperate as program or service partners in order to carry out our activities. Where required by law, it is shared with judicial authorities upon request.

7. Security of Personal Data

The Company takes all measures, including administrative, technical and physical measures, to protect your personal information against loss, theft and misuse, as well as unauthorised access, disclosure, alteration and destruction. Alpaya Doğal ve Kozmetik Ürünleri Sanayi ve Ticaret Anonim Şirketi uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. This helps protect the confidentiality of the personal information you transmit over the internet.

8. Third-Party Websites and Applications

Our Company may provide links to other websites within its website. Our Company is not responsible for the privacy practices or content of websites accessed through these links. The privacy principles in this policy apply only to the use of our Company’s website and do not cover third-party websites.

9. Email Security

We will never ask you for your password, user name, credit card details or other personal information by email. This practice, known as “phishing”, is an attempt to steal your personal information. If you receive a message that appears to come from us but asks for your personal information, please do not reply.

10. Unsubscribing from Information and Announcement Lists

If you no longer wish to be on our announcement and information list, you can leave at any time by updating your preferences.

11. Privacy Questions

If you have any questions or concerns about Alpaya’s Privacy Policy or data processing, please contact us at info@alpaya.com.tr. The Company reserves the right to update this policy in line with the relevant legislation and the decisions and practices of the Turkish Personal Data Protection Authority. You can follow any updates by visiting our website.

AcneVit logo white

Vitamin C rich skincare for oily, acne-prone skin. Cleanse, treat and keep your routine simple.

Instagram Tiktok Facebook-f Youtube
Products
  • Anti-Acne Cleansing Gel
  • Cica Soothe Foaming Gel
  • Anti-Acne Serum
  • Forte Blemish Antioxidant Serum
Explore
  • All Products
  • About Us
  • Blog
Help
  • Contact
  • Privacy Policy
  • Website Privacy Notice
  • Customer Privacy Notice

© 2026 AcneVit by Alpaya Dermaceuticals. All rights reserved.

Privacy Policy  ·  Privacy Notice